Short-Term Rental Management · Western Australia

Premium coastal homes, strategically positioned and professionally managed.

Special Stays manages waterfront and coastal homes across Western Australia — strategic positioning, dynamic pricing, guest verification, sustained quality control and full operational oversight from enquiry to checkout. Everything's handled, so your property performs and you don't have to.

Boutique

A deliberately small, well-run portfolio

Full-service

Operational oversight from enquiry to checkout

Dynamic

Pricing reviewed against live demand

Bright waterfront living room overlooking the Western Australian coast

Owner-operated

Since 2018

Premium waterfront homes, professionally managed on the WA coast

A deliberately small portfolio, professionally managed on the Western Australian coast since 2018.

Dynamic pricing

Rates reviewed against live demand

Verified guests

Screening on every booking

Quality assured

Inspected before each arrival

Owner reporting

Clear, regular performance updates

Professionally coordinated housekeeping · Preventative maintenance oversight · Guest communication managed in full

The Approach

Presented to perform. Operationally sound. Commercially informed.

We pair hospitality standards with disciplined operations and commercial intelligence — so every home is consistent, well maintained and professionally positioned to perform, for owners and guests alike.

Operational oversight

Every home is run on clear systems for check-ins, guest verification, quality assurance and maintenance coordination — so issues are caught and resolved before they reach a guest.

Dynamic pricing

Rates are reviewed continuously against live demand, booking pace and seasonal patterns, positioning each home to protect both booking quality and revenue.

Preventative maintenance

Regular inspections and a trusted trades network keep each home in excellent condition — protecting its value and standing over the long term.

Property positioning

Each home is styled, photographed and listed with care, positioned to attract considerate, verified guests at premium rates.

Operational Authority

Operational Authority. Commercial Intelligence.

Beneath every Special Stays home sits a structured operational system — weekly pricing reviews, market positioning, guest verification, preventative maintenance oversight and clear owner reporting.

Effortless to experience. Precise in every detail. Strategically managed to protect both the condition of the home and its long-term earning potential.

Weekly pricing reviews

Rates assessed every week against live demand, booking pace and seasonal patterns — adjusted with commercial judgement, not automated rules.

Considered market positioning

Every home is positioned to attract the right guests at the right value — protecting rate integrity without leaving revenue unrealised.

Professional guest verification

Identity confirmed, history reviewed and trip purpose understood. We accept guests who match the home, not merely fill the calendar.

Structured onboarding

Each home begins with an on-site walk-through, presentation review and operational plan. Nothing goes live before it is properly positioned.

Preventative maintenance oversight

Regular inspections, seasonal servicing and a trusted local trades network keep each home in excellent condition — protecting its value over time.

Documented quality control

Licensed, insured housekeeping working to a documented standard — audited after every turnover. Presentation is never left to chance.

Clear owner reporting

Regular, straightforward updates on occupancy, revenue and guest feedback — the information that keeps you properly informed, without dashboards to decipher.

Professionally coordinated operations

Housekeeping, maintenance and guest communication run through one considered system — managed hands-on in the coastal markets we understand intimately.

Why Special Stays

Premium hospitality, run with commercial discipline.

Most managers list your home. We position it, protect it and run it — with structured systems, intelligent pricing and the kind of operational oversight that preserves both its condition and its earning potential.

Intelligent Pricing

Rates reviewed weekly against live demand, booking pace and seasonal patterns. Not set-and-forget algorithms — judgement-informed adjustments that protect revenue quality and long-term positioning.

Guest Verification

Every booking screened. We verify identity, review history and trip purpose — accepting guests who match the home, not just fill the calendar.

Preventative Oversight

Regular inspections, a trusted trades network and quality assurance before every arrival. Issues are caught early, protecting the asset and the guest experience in equal measure.

Professional Presentation

Each home is styled, photographed and listed with care. We know which details guests photograph, which linens they remember and how to position for premium, considerate bookings.

Owner Visibility

Clear, regular reporting on occupancy, revenue, guest feedback and maintenance. No dashboards to decipher. Straightforward updates that keep you properly informed.

Local Market Expertise

We know the Western Australian coast — its streets, its tradespeople, its booking rhythms. This is not a remote service model. It is hands-on management in the markets we understand.

The People Behind It

Built through hospitality and operational care.

Special Stays has been managing premium coastal homes across Perth, Fremantle, Mandurah & Peel, and Rockingham & Shoalwater since 2018. It is led by Samantha and Steve — hands-on operators, an Airbnb Community Leader among them, whose background in hospitality, teaching and professional communication shapes how the business runs: clear systems, considered guest interactions and genuine operational thoroughness.

This is not a remote platform or a scaling startup. It is hands-on, owner-operated hospitality — Samantha and Steve are personally involved in how each home is positioned and run — built on local knowledge, long-term market familiarity and the disciplined care that exceptional waterfront homes deserve.

Since 2018

Managing premium coastal homes on the WA coast

Airbnb Community Leader

Recognised hospitality operator

Perth to Mandurah

Deep expertise across coastal Western Australia

Systems-led approach

Clear processes, considered communication

Performance & Positioning

Intelligent pricing, thoughtful positioning.

We approach revenue with the same care we apply to hospitality — balancing rate integrity with booking quality, and thinking in seasons rather than weekends. The goal is sustainable performance, not short-term occupancy.

Weekly pricing review

Rates are assessed every week against live demand, booking pace and seasonal patterns. Adjustments are made with commercial judgement, not automated rules — protecting both revenue quality and long-term positioning.

Booking window intelligence

We understand how far in advance guests book coastal WA properties at different price points and pace the calendar accordingly. This protects rate integrity without leaving money on the table.

Premium guest positioning

Each home is positioned to attract considerate, verified guests at rates that reflect its quality. We prioritise guest fit over fill rate, because the right guest protects the home and its review trajectory.

Rate and occupancy balance

Sustainable performance requires balancing occupancy with average daily rate. We avoid the discounting race that undermines long-term standing, choosing instead to protect the home's premium position.

Seasonal demand awareness

Western Australian coastal demand has clear seasonal rhythms. We plan pricing and positioning around these patterns in advance, not in reaction to them — smoothing performance across the year.

Long-term strategy

We think in years, not months. Every pricing decision considers its effect on the home's standing, guest quality and future booking potential. Quick wins are less important than sustained, reputable performance.

Where We Manage Homes

The Western Australian coastline.

A focused footprint along the Perth and Western Australian coast, where we know the streets, the tradespeople and the rhythm of the market.

All Locations →
Calm, considered coastal bedroom with natural light

For Owners

Your home, professionally represented.

We handle the day-to-day so you don't have to. Your home is managed with structured systems, operational oversight and commercial judgement — protecting its condition and standing while supporting strong, sustainable returns.

  • Structured onboarding and presentation review
  • Dynamic pricing, reviewed against live demand
  • Guest verification on every booking
  • Preventative maintenance and vetted housekeeping
  • Quality assurance before each arrival
  • Transparent owner reporting and oversight

The Owner Experience

Structured, transparent, genuinely easy.

From the first conversation to every booking that follows, your home is managed with clear systems, thoughtful coordination and the kind of operational care that lets you step back with confidence.

01

A considered onboarding

We begin with an on-site walk-through, a presentation review and a clear operational plan. No rushed listings. Your home is positioned properly before it ever goes live.

02

Thoughtful oversight

Every check-in, departure and stay is coordinated through structured systems. Housekeeping, maintenance and guest communication are handled centrally — so nothing relies on memory or chance.

03

Clear, regular communication

You receive straightforward updates on occupancy, revenue and guest feedback. When something needs your attention, we reach out directly. No dashboards to check, no surprises to discover.

04

Preventative care

Regular inspections, quality assurance before each arrival and a trusted network of local tradespeople keep your home in excellent condition. Issues are caught early — before they become problems.

05

Calm problem management

When something unexpected happens, we handle it. Guest issues, maintenance needs and operational adjustments are resolved promptly and professionally, with clear communication to you at every step.

Beautifully presented coastal living room with waterfront view

For Guests

Arrive comfortably. Stay exceptionally.

Every Special Stays home is professionally presented and managed to consistent hospitality standards — quality linen, considered detail, seamless check-in and a calm, well-run stay by the water you can rely on.

In Owners' Words

Quiet confidence, year after year.

We were tired of properties that felt managed. Special Stays made ours feel cared for. Bookings went up, but the difference we felt was calm.

Helena & Mark

Owners · Cottesloe

Their styling brief reshaped how guests photograph the home. It now markets itself. The team is considered, capable and genuinely professional.

Daniel Whittaker

Owner · Fremantle

Six years with three other managers. One year with Special Stays. I won't be looking again.

Susanne L.

Owner · Mandurah Canals

The Journal

Market insight, plainly put.

Quarterly notes on the Western Australian coastal property market — written for owners who want signal, not noise.

All Notes →

Market Note

Coastal WA summer outlook: a more discerning guest.

Demand is normalising after three strong seasons. The owners performing best are investing in presentation and positioning, not discounting.

Spring · 2026

Field Notes

What we learned restyling twelve homes this autumn.

Linen weight matters. So does the colour of the kettle. A short essay on the quiet decisions that shift a five-star review.

Autumn · 2026

Owner Guide

When direct bookings beat OTA reach — and when they don't.

A measured look at the channels that actually move the needle for waterfront homes in WA, with real numbers.

Winter · 2026

Begin

If your home deserves more than a listing, we should talk.

A 30-minute conversation. No obligation. We'll review your home, your goals and its booking potential — and show you exactly how we'd manage and position it.

What to expect

  • An on-site walk-through, at your pace
  • A dynamic pricing & revenue outlook
  • A property positioning & presentation review
  • An honest assessment of booking performance
  • A clear view of our operational systems & reporting