Owner Services

Coastal property management, run properly.

If you own a waterfront, canal or coastal home in Western Australia, you need a management partner that takes operations as seriously as presentation. For eight years we have managed homes across Perth, Fremantle, Mandurah & Peel, and Rockingham & Shoalwater — quietly, professionally, and to a consistent standard.

Managing homes across Perth, Fremantle, Mandurah & Peel, and Rockingham & Shoalwater

Eight years operating in coastal WA

Waterfront & canal home specialists

Why Owners Choose Us

A management partner, not a platform.

We manage a deliberately limited number of homes so each one is run to standard. The focus is steady, long-term performance — protecting both your revenue and the condition of the property.

Local market knowledge

Eight years operating across the Perth, Fremantle, Mandurah & Peel, and Rockingham & Shoalwater coasts. We know the canal homes, the waterfront streets, the seasons and the events that move nightly rates.

Revenue protected weekly

Rates are reviewed every week against live demand and booking pace — set to hold your average nightly rate, not discounted to fill the calendar.

The property protected

Professionally managed turnovers, guest screening, audited housekeeping and a preventative maintenance schedule keep the home in the condition you handed it over in.

Clear, honest reporting

Monthly statements, real performance figures and a direct line to the person managing your home. No surprises, no jargon.

How Onboarding Works

From first visit to first guest.

A clear, four-step process so you know exactly what happens, when, and who is responsible for it.

01

On-site assessment

We meet at the property, walk the home and review its layout, condition and market position before recommending a management approach. No pitch decks — a clear, honest read on how the home will perform.

02

Onboarding & listing

Professional photography, accurate listing copy and channel setup across the major platforms, with nightly rates set from live market data the day your listing goes live.

03

Day-to-day operations

Professionally managed guest turnovers, scheduled housekeeping, preventative maintenance and guest screening — run on documented systems, not ad-hoc effort.

04

Reporting & review

Monthly owner statements, occupancy and rate reporting, and a direct line to your manager. You always know how the home is performing and why.

Waterfront coastal home managed by Special Stays in Fremantle, Western Australia

Full-Service Management

Everything your home needs to earn well and stay protected.

Six core systems that protect your revenue, protect the property and keep guests well hosted — handled in full, so you don't have to manage the managers.

Listing & photography

Professional photography and accurate, well-written listings across Airbnb, Stays and Booking.com — presented to attract the right guests and reduce vacancy.

Dynamic pricing

Nightly rates reviewed weekly against live demand, booking pace and local events — protecting your average nightly rate instead of chasing occupancy at any cost.

Guest screening

Every booking is reviewed before confirmation. We host families and couples, verify guests and decline party bookings — protecting your home and your neighbours.

Housekeeping & turnovers

Licensed, insured cleaners working to a documented presentation standard, audited after every turnover so the home is consistently guest-ready.

Preventative maintenance

A scheduled maintenance calendar plus an on-call trades network across coastal WA — issues are addressed before they reach a guest or a review.

Owner reporting

Clear monthly statements covering revenue, occupancy and rate performance, with a single point of contact who knows your property.

Property Potential Report

Discover your property’s short-term rental potential.

Get an indicative Property Potential Report — including your estimated annual revenue range — in under 60 seconds, informed by Special Stays' experience managing properties across Mandurah, Rockingham, Safety Bay, Shoalwater, Fremantle and Perth. Estimates are deliberately conservative and a starting point for the conversation, not a final valuation.

About your property

Takes less than 60 seconds.

This report is an estimate only and is based on indicative market data, property characteristics and comparable short-term rental performance. Actual revenue may vary depending on seasonality, market conditions, property presentation, pricing strategy, guest demand and operational factors. Figures should not be relied upon as financial advice or guaranteed income projections. Results are indicative only and should not be relied upon as a guarantee of future income. Actual performance depends on location, property presentation, guest demand, seasonality, pricing strategy and market conditions.

Behind the Scenes

The systems behind the calm.

Good management is mostly invisible. These are the systems running quietly in the background of every home we manage.

Weekly pricing reviews

Rates assessed every week against live market data, booking windows and seasonal demand across the WA coast — not set once and forgotten.

Booking-window analysis

We monitor how far ahead guests are reserving so rates and minimum stays move ahead of demand, not behind it.

Structured quality assurance

Documented turnover checklists and post-clean audits keep presentation consistent across every stay and every property.

Guest screening systems

Verification and review of every booking before confirmation, with clear house rules and party-booking declines as standard.

Preventative maintenance

Scheduled servicing and seasonal checks coordinated through a trusted local trades network, logged against each home.

Transparent owner reporting

Monthly statements and performance reporting that show exactly how the property earned and where it stands in the market.

A Western Australian Company

Local owners, local accountability.

Special Stays is a Western Australian company, run by people who live and work along this coast. We manage the homes ourselves — the same team you meet on day one is the team looking after your property years later.

Eight years managing waterfront and coastal homes across Perth, Fremantle, Mandurah & Peel, and Rockingham & Shoalwater has taught us that consistency matters more than novelty. We keep our portfolio deliberately small, answer the phone ourselves, and treat each home as if the next guest were arriving tomorrow.

  • WA-based teamon the coast, not managing remotely
  • Limited portfolioso every home is genuinely looked after
  • Direct contactspeak to the person managing your home
Canal homes and waterfront living in Mandurah, Western Australia

Next Step

A straightforward conversation about your home.

We'll visit the property, give you an honest view of how it should perform, and outline exactly how we'd manage it. No obligation, no pressure — just clear advice from a team that knows this coast.

What you can expect, plainly stated

  • Eight yearsmanaging homes across the WA coast
  • Vetted housekeepingaudited after every turnover
  • Dynamic pricingreviewed weekly, not seasonally
  • Preventative maintenancescheduled, before guests notice
  • Guest screeningevery booking reviewed before it's confirmed