Coastal Property Management
About
Experienced operators. A careful collection.
Special Stays manages a deliberately small portfolio of premium coastal and waterfront homes — combining the discipline of professional hospitality with genuine care for the asset itself.
The Founders
Samantha & Steve Young.
Special Stays was founded by Samantha and Steve Young in 2018. We are owner-operators ourselves — hands-on hosts who understand exactly what it means to entrust a valuable home to someone else.
Between us we bring a hospitality and teaching background, deep local knowledge of the Western Australian coast, and more than seven years reading this market first-hand. That experience shows in the detail: calm decisions, considered presentation, and the operational maturity of a far larger company held to the standards of a small one.
- 2018
- Founded
- 7+ yrs
- On the WA coast
- Owner-led
- Hands-on hosts
Why We Exist
Built for owners who value the asset.
We started Special Stays because premium properties were being managed like commodities — high turnover, thin oversight, little regard for the long-term condition of the home or the experience of the guest.
Our purpose is narrower and more demanding: to manage a small number of high-value homes exceptionally well. That means strategic management built around occupancy and yield, rigorous operational oversight, and hospitality standards that protect both the property and its reputation.
The result is owner confidence — the quiet assurance that a valuable asset is being cared for, positioned and operated by people who treat it as carefully as their own.
Operational Authority
The systems behind the quiet.
Good management is mostly invisible. These are the systems running in the background of every home we manage — disciplined, data-led and refined over years on the Western Australian coast.
Pricing reviewed weekly
Rates assessed every week against live market data, booking windows and seasonal demand — calibrated for occupancy and yield, never set and forgotten.
Guest verification
Every booking verified and reviewed before confirmation, with clear house rules and party-booking declines as standard.
Preventative maintenance oversight
Scheduled servicing and seasonal checks coordinated through a trusted local trades network, logged against each home to protect long-term condition.
Coordinated housekeeping
Licensed, insured cleaners working to a documented standard, professionally coordinated and audited after every turnover.
Transparent owner reporting
Clear statements and performance reporting that show exactly how a property earned and where it stands in the market.
Local market intelligence
Ground-level knowledge of demand, events and competitor behaviour across the WA coast, applied to every pricing and positioning decision.
Standing
Recognised by guests and peers.
Airbnb Superhost
A status earned through consistent five-star hosting, reliability and guest care — maintained, not claimed once.
Airbnb Community Leadership
An active voice in the host community, sharing standards and contributing to the wider hospitality network.
Industry membership
Aligned with recognised short-term accommodation bodies and their professional standards.
Operating since 2018
Seven years of continuous, hands-on management through every market condition the coast has offered.