Before the first clean — set up for success - Provide a written, property-specific checklist (laminated) - Walk through the property together on the first clean - Share reference photos of how each room should look when complete - Provide a restocking list with exact product names and storage locations - Confirm the checkout and check-in window times - Agree on a communication method and a photo-delivery routine

Before each clean - Confirm the day before, especially for same-day turnovers - Confirm the access method (smart-lock code or key location) - Note anything flagged from the previous guest - Confirm restocking supplies are available

After every clean — the cleaner reports - Timestamped photos of each room and the entry - Any damage or breakage found - Any maintenance issues noticed - Supplies running low, specifying the items - Anything unusual — leftover items, mould spotted, leaks

Host responds and reviews quarterly - Acknowledge the clean is complete and confirm photos received - Note anything needing follow-up and confirm the next clean - Quarterly: review the checklist together and walk through the property - Update any property quirks (new appliances, changed layout) - Confirm the backup cleaner contact is saved and current

The complete checklist set - Stage 1 · Five-Star Turnover Cleaning Checklist - Stage 2 · Deep Cleaning Checklist - Stage 4 · Property Presentation Checklist - Stage 5 · Guest Arrival Final Inspection Checklist - Read · Why a Turnover Clean Is Not a Deep Clean