The finishing touches guests notice immediately. A property can be spotless and still feel uncared for — presentation is the difference between clean and five-star.
Special Stays29 June 20262 min read
Written by the Special Stays team, eight years managing premium coastal homes across Western Australia.
First impression — the entry
- Sweep the path, doormat and entry; clear cobwebs from the door frame
- Wipe the front door, handle and any glass
- Confirm the entry is well lit and the lockbox or smart lock is clean
- Open blinds and curtains to let natural light in
Styling the living spaces
- Square cushions, fold throws and align them consistently
- Fan or stack books, magazines and the welcome guide neatly
- Angle chairs and straighten rugs so the room reads intentional
- Remove any visible cords, clutter or stray cleaning items
- Set the dining table or place a simple, tidy centrepiece
Beds and bedrooms
- Make beds hotel-style — smooth, even, hospital corners
- Plump and arrange pillows; add a folded throw at the foot
- Align bedside tables, lamps and the alarm or clock
- Open wardrobes briefly to confirm hangers are tidy and ready
Scent, air and light
- Air the property and confirm a neutral, fresh scent — no chemical overhang
- Set a comfortable temperature for the season
- Turn on a lamp or two if arrival is in the evening
- Confirm every bulb works and is the same warm tone
The welcome details
- Lay out fresh towels, folded or rolled consistently
- Stage the coffee and tea station so it looks generous
- Place the welcome guide, Wi-Fi card and any local notes where they will be seen
- Add the small touch you are known for — flowers, a note, a local treat